Customer Service

 

Terms and Conditions

Agreement between User and General Wholesale

Welcome to General Wholesale's website.  The www.generalwholesalevivian.com website (hereinafter referred to as the “Site”) is comprised of various web pages operated by General Wholesale Designs (“hereinafter referred to as General”). The site is offered to you conditioned on your acceptance with modification of the terms, conditions, and notices contained herein (hereinafter referred to as the “Terms”). Your use of the site constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference if you so desire.

The site is an E-commerce site where General offers a full line of florals, wreath supplies and floral supplies of all kinds.

Electronic Communications

Visiting the site or sending emails to General constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that General is not responsible for third-party access to your account that results from theft or misappropriation of your account. General and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. If you are an approved wholesale customer with a wholesale login, you may not transfer or allow anyone to use your wholesale credentials to purchase at wholesale pricing. Any action of this nature will constitute your wholesale account being revoked and access to our site denied.

General does not knowingly collect, either online or offline, personal information from persons under the age of thirteen (13). If you are under eighteen (18), you may use the www.generalwholesalevivian.com only with permission of a parent or guardian.

Returns

There are no returns allowed.

Refunds If an item is out of stock and we do not have a suitable substitute we will refund you that item.

 

Pricing Disclaimer

General reserves the right to refuse or cancel orders if an item pricing or shipping calculations are shown incorrectly as a result of human or technological errors, or by third-party tampering or hacking. In the rare event such a pricing discrepancy does appear on your order(s), you will be contacted by Customer Service to review the correct price before you are charged and the merchandise is shipped.

Shipping

Orders will be processed and shipped as quickly as possible. We will diligently try to ship orders within 2 days from the day the order is placed if at all possible.  Standard shipping is 3-5 business days depending on the specific carrier. 

Sales Tax

Applicable sales tax will be added to your final order for items shipping to the State of Louisiana.

Links to Third-Party Sites or Services

The Site may contain links to other websites (hereinafter referred to as “Linked Site”). The Linked Sites are not under the control of General and General is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. General is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by General of the site or any association with its operators.

Certain services made available via www.generalwholesalevivian.com are delivered by third-party sites and organizations.  By using any product, service or functionality originating from the www.generalwholesalevivian.com domain, you hereby acknowledge and consent that General may share such information and data with any third-party with whom General has a contractual relationship to provide the requested product, service or functionality on behalf of www.generalwholesalevivian.com users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.generalwholesalevivian.com strictly in accordance with these terms of use.  As a condition of your use of the Site, you warrant to General that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of General or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. General content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of General and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of General or our licensors except as expressly authorized by these Terms.

Indemnification

You agree to indemnify, defend and hold harmless General, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third-party, or your violation of any applicable laws, rules or regulations. General reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with General in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GENERAL DESIGNS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

GENERAL DESIGNS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATINO, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITINO OF ANY KIND. GENERAL DESIGNS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION.  SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GENERAL DESIGNS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF GENERAL DESIGNS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.  IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restrictions

General reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Louisiana and you hereby consent to the exclusive jurisdiction and venue of courts in Louisiana in all disputes arising out of or relating to the use of the Site. Use of the site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and General as a result of this agreement or use of the Site. General’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of General’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by General with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and General with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and General with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

General reserves the right, in its sole discretion, to change the Terms under which www.generalwholesalevivian.com is offered. The most current version of the Terms will supersede all previous versions.  General encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

General welcomes your questions or comments regarding the Terms:

General Wholesale

111 E. Arkansas Avenue

Vivian, LA 71082

318-375-5197